5
Uğur is very satisfied with the result
Resolved

Turna.com Delaying My Refund for Canceled Transavia Flight

profile
February 08, 2025 12:08 am
577
Uğur's Thank You Message
“Thank you”

I booked a flight ticket via Turna.com for a Transavia France flight to Paris. However, the airline canceled the flight, yet after three weeks, I still haven’t received my refund. Meanwhile, a friend who booked the same flight through a different platform has already been refunded.

I have submitted two refund requests, and both were denied by Turna, claiming that the request violates airline policies. If the airline has refunded other customers for the same canceled flight, why is Turna refusing to process my refund?

I demand an immediate resolution. Turna.com should take responsibility for handling cancellations properly instead of making customers fight for their rightful refunds. If this issue is not resolved soon, I will escalate the matter further. I will not be using Turna.com again.

Uğur
Uğur
February 11, 2025 4:16 pm

Thank you

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Turna.com Refuses Refund for Canceled Transavia France Flight

profile
İbrahim
February 07, 2025 11:20 pm
358
Turna.com Refuses Refund for Canceled Transavia France Flight
Turna.com Refuses Refund for Canceled Transavia France Flight
Turna.com Refuses Refund for Canceled Transavia France Flight
Turna.com Refuses Refund for Canceled Transavia France Flight
5
Bektaş is very satisfied with the result
Resolved

Turna.com Delays Refund for Canceled Flight Ticket for Over 5 Months

profile
Bektaş
December 16, 2024 6:58 am
302
"It would have been better if they had done it before creating a complaint record here, but I can say that even being addressed quickly is an achievement in this consumer world. I thank the friends who contributed. If it weren't for these friends, there wouldn't be something called Turna."
Report a Similar Issue