Today, I purchased a flight ticket through Turna.com, but I’m unable to view or manage my booking on the SunExpress website. The reason? I wasn’t provided with an original PNR code, which is essential to access my reservation directly with the airline. I immediately contacted Turna.com’s customer service and was told that the PNR would be emailed to me shortly. However, hours have passed and no email has arrived. Without this PNR, I can’t check in, choose a seat, or verify my booking with the airline. This kind of delay is unacceptable for a time-sensitive service like flight travel. I demand that Turna.com send me the original PNR without further delay. I paid for this ticket—I expect full access to it immediately.
turna.com said that my PNR information would be sent to me by email 14 days before the flight, but I still haven't received the email. I feel bad because of this stress, I want my PNR information. My flight is Izmir-Hannover on June 17. Normally, I should have received the email with my PNR information today.
I booked a ticket through the eDreams website, but I never received a valid PNR number. I have no idea whether my flight is confirmed or not, and it’s incredibly stressful not knowing if I even have a seat. The site showed a PNR code (Cpz***) supposedly issued through Pegasus, but that code doesn’t ...
I urgently need help from Tickets.com. I purchased two round-trip tickets, and the payment was successfully processed—but I never received any PNR number, ticket link, or confirmation email. With less than 24 hours until my flight, I’m still empty-handed and extremely stressed. I attached a screens...
I booked a round-trip international flight through Turna.com, trusting the platform would handle things professionally. But just 36 hours before departure, I found out my ticket was for a charter flight—something that was never clearly stated during purchase. That was the first shock. Then I tried t...
I purchased tickets through the SunExpress website for myself, my spouse, and our three children. After being redirected for payment, the transaction was completed, and the amount was deducted from my credit card. However, I received an error notification from the system regarding the payment proces...
Hello, I purchased a ticket from Pegasus, but when I entered the PNR code on the website, I received a "PNR not found" error. Frustrated, I called the customer service line, only to waste 3 minutes listening to irrelevant baggage information that I already knew. Despite waiting, I couldn’t get throu...
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