Hello, I purchased a ticket from Pegasus, but when I entered the PNR code on the website, I received a "PNR not found" error. Frustrated, I called the customer service line, only to waste 3 minutes listening to irrelevant baggage information that I already knew. Despite waiting, I couldn’t get through to a representative.
For a brand as large as Pegasus, the quality of customer service is disappointing. There should be an efficient way to resolve such issues without unnecessary delays.
I urgently request a prompt resolution to this issue. Please provide assistance in retrieving my PNR code or fixing the system error. This experience has been highly frustrating.
For my upcoming Pegasus Airlines flight with PNR number 11bzxc, I have been unable to complete the check-in process due to an unexplained system error. Even though I entered all my information correctly and the system initially confirmed it, I repeatedly receive an error that prevents me from checki...
I had one of the most frustrating travel experiences with Pegasus Airlines due to their broken online check-in system. A few hours before my flight, I attempted to check in online as instructed. Despite entering my PNR number correctly, the system failed to recognize it. I tried multiple times but h...
I’m writing to express my deep frustration with the severe communication issues I’ve experienced with Pegasus Airlines’ customer service and live support channels. I’ve tried multiple times to reach someone regarding a problem with my flight, but each attempt has been met with complete silence—no li...
Hello Pegasus Airlines, I am writing to let you know how difficult it is to access my PNR information for flight PGS337182763. Due to some network issues, I did not receive the SMS with my flight details. While I can view my booking using the PNR on your mobile and web platforms, it isn't very easy...
On April 4, 2025, I wanted to buy a ticket from Pegasus Online transactions. When I went to the payment screen, the application gave an error and asked for confirmation again, this error was repeated 3-4 times. Afterwards, I saw that only the price of the ticket with the PNR number ESDSZ7 was fixed ...
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