Our flight TK2043 from Konya to Istanbul has currently been delayed by a total of 1 hour. When we inquired at the information desk, we were told that the flight from Istanbul has not yet departed and they had no further information. Now, I ask you, how is a family that arrived at the airport at 1 PM supposed to handle this situation without proper seating and resting areas, especially if they have urgent matters to attend to? What are you trying to achieve with a system that provides minimal information and seems to be reluctantly followed? Do you show the same level of care and importance to the Antalya region as you do to the Konya region? I request that the delay be resolved as soon as possible, that the reasons for such delays be investigated, and that the results be communicated to the passengers who suffer time, physical, and mental strain. I wish you success in your future operations.
Dear Officials, I would like to share a few issues I experienced during my flight with Turkish Airlines TK2243. Although our flight was scheduled to depart at 20:15, we were informed that it was delayed until 23:00. During this delay, I communicated our hunger and the high prices at the airport to ...
On 17.09.2023, I purchased a ticket for a flight from Antalya to Ordu-Giresun. My itinerary included a flight from Antalya to Ankara at 22:05, followed by a connecting flight from Ankara to Ordu at 23:55. While on the way to the airport, I received a message stating that my Antalya-Ankara flight (TK...
My flight on 26/10/2023 with a connection in Istanbul was ruined because of you. The TK2539 THY flight from Rize Artvin Airport was delayed by 50 minutes. When I landed in Istanbul, my connecting flight TK2242 to Şanlıurfa was delayed by 1 hour and 20 minutes. The flight, which was supposed to depar...
I was scheduled to travel from Izmir to Istanbul on Turkish Airlines flight TK2333 at 18:55 on 15.11.2023. However, without any apology, the agency from which we purchased the tickets informed us that the flight was canceled and we were moved to the 21:10 flight. We arrived at the airport 4 hours ea...
On 01.10.2023, my flight from Istanbul to Adana scheduled at 16:50 was delayed to 17:30. The plane arrived, and we were told to wait a bit. We waited at the gate, but then the flight was delayed to 17:45. We continued to wait because no clear information was given, and we couldn't leave the gate for...
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