I became a Turkish Airlines Miles&Smiles member, but despite my phone number being correct, I keep receiving an error when trying to log in. It’s been nearly 2 months, and I still can’t access my account. I’ve sent multiple emails to resolve this, but haven’t received any helpful response.
I kindly request that Turkish Airlines fix this login issue and ensure the system works properly for members like myself. It’s frustrating to encounter such problems and not be able to use the benefits of my membership. I hope this matter will be handled with the urgency and care it deserves.
I am a Star Alliance member of Turkish Airlines Miles&Smiles and a very frequent flyer who was happily using the Turkish Airlines app. However, for some reason, my password was blocked, and despite following all the necessary steps, no action has been taken for over a week. I called customer service...
My membership with Turkish Airlines’ shop and smiles program has been terminated out of the blue, and I'm not sure why. I've reached out to them multiple times by phone and email in the past two weeks but have yet to receive a response. As such, I have been unable to use my miles or retrieve those I...
My membership with Turkish Airlines’ shop and smiles program has been terminated out of the blue, and I'm not sure why. I've reached out to them multiple times by phone and email in the past three weeks but have yet to receive a response. As such, I have been unable to use my miles or retrieve those...
I have been a member of the Turkish Airlines Miles & Smiles program for approximately 15 years. In May 2023, when I tried to log into my account, I received a notification that my membership had been canceled. When I tried the 'forgot password' link, I received a warning that my membership was tempo...
I have been a Turkish Airlines Miles&Smiles customer for years. I earn miles both by using affiliated credit cards and by flying, and I use these miles to book flights. Yesterday, I logged into my account to check my miles for an award ticket, and I had between 19,000 and 21,000 miles. Today, when I...
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