Hatice

Verified

Member since November 2015

Complaints

I Cannot Access My Turkish Airlines App Despite Repeated Attempts

August 1, 2025 12:33 PM129

I am a Star Alliance member of Turkish Airlines Miles&Smiles and a very frequent flyer who was happily using the Turkish... Airlines app. However, for some reason, my password was blocked, and despite following all the necessary steps, no action has been taken for over a week. I called customer service...

AJet Delayed My Flight and Let Chaos Break Out Onboard

Hatice

Ajet

July 28, 2025 7:30 PM65

Dear Sir/Madam, I am writing to express my deep disappointment and concern regarding the events that took place during A...Jet flight VF3097 from Bodrum (BJV) to Sabiha Gökçen (SAW) on the evening of Sunday, July 28, 2025. While the initial 3-hour delay was frustrating enough (first announced as 40 min...