On February 4, 2024, I purchased a ticket with the code RXI4IS through the Turkish Airlines app. Despite wanting to change the date of this ticket, my request was denied citing the separation of Turkish Airlines and Anadolu Jet. I was informed that since Turkish Airlines does not operate flights from Yenisehir Airport, I must either continue with the existing flight on June 21 or cancel the ticket. When I asked the Turkish Airlines customer representative if I could change the date to July 1 with a flight departing from another city (Istanbul-Sabiha Gokcen), I was told that city changes are not allowed. Given that we cannot travel on June 21 and Turkish Airlines did not provide any alternative solutions, we had to cancel our tickets and purchase new ones. We are requesting that Turkish Airlines reimburse us for the difference between the old ticket price and the new ticket price (old ticket price: ₺3748.96 - new ticket price: ₺5998.43).
I purchased a round-trip ticket from Turkish Airlines for a flight from Ercan Airport in Lefkosa to Sabiha Gokcen Airport on April 3, 2024, and a retu...
I wanted to make a change for my flight with ticket number 2352219654650 dated 04/05/2024. Although I purchased my ticket through the Anadolu Jet app, I received feedback that the change should be made through Turkish Airlines because it is a TK flight. When I contacted Turkish Airlines, I was infor...
About a month ago, on 03.03.2024, I purchased a ticket through the THY mobile app for an Anadolu Jet flight from Sabiha Gokcen Airport to Adana Airport scheduled for 06.04.2024 at 01:00. Just 5 days before our flight, we were informed that it was canceled due to operational reasons and that we could...
On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 through the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stati...
I booked a ticket with reservation code wm8bdf through Skyscanner, which redirected me to the Turkish Airlines website. It was around 3:00 AM. By mistake, I selected January 11, 2024, instead of January 12, 2024, for my departure date. The ticket was marked as non-changeable and non-refundable. I co...
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