THY tried to serve us a meal without knowing what kind of meat it was. On our return flight from St. Petersburg, a cabin crew member approached us and said, 'Since your reservation was made at the last minute (which is not true as we traveled with the team), the meal was underloaded. Therefore, we will serve you a local meal.' When I asked what kind of meat it was, I received the answer, 'Honestly, I don't know.' This is very unethical and disrespectful. Is it because we are pass passengers? Instead of such behavior, the crew member could have approached us and said, 'The meal was underloaded. Would you like to wait until after the distribution to see if there are any leftovers?' Even as a passenger, I know that on a flight at midnight, not all passengers will eat and many will sleep. How can a cabin crew member be so disrespectful? Unbelievable...
On November 19, 2023, at 02:40 AM, I booked my seat with reservation code VJ3HBC for the Cologne Sabiha Gokcen Istanbul flight. At the check-in counter, a gray-haired, bearded male staff member, who refused to give his name, behaved extremely rudely and showed unpleasant attitudes towards my friend ...
On June 29th, we arrived at the airport for our return from Hajj. Our flight tickets indicated a departure at 21:25. Due to a cabin crew member's illness, 42 of us were redirected to the next flight at 01:30. We were promised dinner, a VIP flight, and €600. Unfortunately, the problems began after ou...
While waiting in line at the gate to board the plane, a staff member insisted on taking my cabin luggage to send it to the cargo hold. Despite my reluctance, I was convinced by the reasoning that it was mandatory and everyone's luggage would be taken. I specifically traveled with minimal items to av...
The flight time was moved 10 minutes earlier due to operational reasons, and we were charged a fee which we paid. After this change, my flight was entered as a transfer instead of a round trip (it showed a 522-hour layover for the return). I noticed this within the last 48 hours and called to correc...
On my recent international flight with Turkish Airlines (THY), I selected the "strict vegan" meal option. However, I was served a breakfast plate containing cheese, smoked turkey, and yogurt, which are all non-vegan items. When I pointed out my specific meal request, I was told that the vegan meal h...
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