Turkish Airlines Overbooking Ordeal

June 26, 2024 4:57 PM88

Our Turkish Airlines flight was delayed at the airport for 6 hours due to overbooking. They promised to compensate us with 100 Euros and even had us sign a document confirming this. Officials directed us around various places. Finally, at the last place we were directed to, they said they would make the payment via a card terminal. However, when they attempted to process the payment, there was a terminal error preventing them from reprocessing it to avoid duplicate payments. They assured us the amount would be credited within 2 business days, but it hasn't been credited yet. I have attached the relevant document for both myself and my spouse. Please proceed with the necessary actions.

Comments

Similar Complaints

Turkish Airlines Denied Compensation for Overbooked Flight

June 24, 2023 7:13 PM292

I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to e...

Turkish Airlines Flight Overbooking Compensation Issue

June 15, 2024 8:15 PM19

My flight TK2126 from Istanbul Airport to Ankara Esenboğa Airport on 15.06.2024 at 08:00 was changed to flight TK2170 on...