On September 18, I took the 21:00 flight from Ercan to Istanbul. We took off from Ercan at 21:30 and landed at Sabiha Gokcen at 23:00. After the bus transporting us from the apron to the terminal filled up, it stopped a few meters later, reopened its doors, and started waiting. Without any explanation, after 15 minutes and passengers loudly protesting, we were told that we were waiting for someone from the plane. The bus finally moved at the 20th minute, taking the longest route possible, passing the same spots three times, and after a 10-minute tour, it dropped us at the terminal. We tried to get the driver's name to file a complaint but received no response. Once inside, we saw that our luggage hadn't arrived, and we waited another 10-15 minutes. I am very curious about what kind of action will be taken against these employees who deliberately caused delays. This is outright disrespect.
On my return flight from Cyprus to Istanbul with Turkish Airlines, my baggage was supposed to be delivered to Istanbul Airport but was instead sent to Sabiha Gokcen Airport. I was told that it would be delivered to my home by 1 PM, but it still hadn't arrived by 2 AM, and no information was provided...
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
I got to Sabiha Gokcen Airport two hours before my TK7238 flight to Samsun on June 24, 2023. When I got to the airport at 21:55, the flight that was supposed to leave at 21:15 had been delayed by 40 minutes. Later, a different gate was given, and boarding and arrival times were changed. If you're a ...
Today, November 11, 2023, my flight from Kastamonu to Istanbul Airport was scheduled for 13:15. The flight started 10-15 minutes late even before it began. While we were waiting, the staff member said the delay was normal due to the late arrival of the plane, which I found to be an unreasonable expl...
On my 15:40 Istanbul-Gaziantep flight from Istanbul New Airport with Turkish Airlines, I was told that the plane had departed 15 minutes earlier when I arrived at the gate at 15:20, rendering my ticket invalid. When I went to the counter with my child in my arms, I was informed that there was no aud...
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