Please Return My Payment

I am a Free Fire player from Pakistan and on 5 August 2026 I purchased diamonds through Garena Top Up Center using JazzCash. In total I paid 220, but the diamonds were never added to my Free Fire account even though the payment went through. After seeing that the diamonds did not arrive, I tried to contact the support channels through the purchase section, but I did not receive any response to my requests. I am left without the diamonds and without any information about my payment, which is very upsetting. I request that my payment for the 220 top-up be checked, my missing diamonds be added to my Free Fire account, or my money be refunded as soon as possible.