On May 10, 2024, I traveled on Turkish Airlines flight TK2612 from Istanbul to Diyarbakir at 08:45. During the flight, flight attendant Ms. A**** asked us what we would like to drink but then skipped us and served tea to the passengers in the front rows. When we still hadn't received service, we had to ask her twice. She handed me the tea in a manner that caused it to spill on my leg and arm before I could hold it, soaking my clothes. I requested ice, but since I didn't feel immediate pain, I declined it initially. Later, when my skin started to redden and sting, I asked for medical assistance. Since there was no burn cream available, a bandage treatment was applied. The issue wasn't just the spilled tea; Ms. A****'s tense, rude, and hurried demeanor, her improper service order, her only offering ice after the spill, not reporting the incident to her superiors despite being a doctor (she was called upon my request), and the absence of burn cream on the plane were all problematic. Additionally, the doctor's advice to buy cream from a pharmacy after landing was inappropriate. I don't understand why I should bear the cost of this mistake when compensation is due. I could have had a baby on my lap. I found these behaviors unacceptable, and this journey will remain a bad memory with Turkish Airlines.
I traveled with Turkish Airlines on flight TK2675 from Mardin to Istanbul on May 31, 2024, at 11:15 AM. It was truly upsetting. Due to my profession, we all work in Syria. After months, we finally get a leave, travel overnight, and try to catch the morning flight. I was both hungry and sleep-deprive...
On February 19, 2024, I traveled from Istanbul Airport to Antalya Airport on flight TK2422. I have chosen Turkish Airlines hundreds of times and have never complained about the staff before, often overlooking minor issues. However, after today's incident, I urge you to take this complaint seriousl...
On 07/07/2024, I was on THY's flight TK-2205 from Kahramanmaras to Istanbul, scheduled to depart at 18:00. Upon boarding, I couldn't find a place to store my luggage, so I called the flight attendant. She informed me that there was no available space at the moment and suggested I place one bag under...
My flight from Istanbul to Antalya on February 12, 2024, scheduled for 11:35 AM, attempted to land in Antalya for about 1-1.5 hours but failed and returned to Istanbul at 3 PM. Despite AFAD issuing a warning on the same day, Turkish Airlines caused us inconvenience. We were made to wait at the airpo...
I boarded the TK7147 flight from Diyarbakir to Ankara on November 4th at 21:40, but we were only allowed to board at 22:00. We were kept waiting inside the plane for almost 2 hours. Considering the time we finally took off, the flight was delayed by 2 hours, yet no hot or cold beverages were offered...
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