I purchased a ticket for THY flight TK 7541 from Antalya to Sabiha Gokcen scheduled for 23:05. I received an SMS from THY stating a 35-minute delay. Upon arriving at the airport, I was informed that the flight would depart at 23:50. At 23:50, THY officials verbally informed us that the flight would land at Istanbul Airport instead of Sabiha Gokcen. They assured us that we would be transported to Sabiha Gokcen for free. I explained to the officials that my car was at Sabiha Gokcen and my home was in Cengelkoy, meaning I would have to travel back to Sabiha Gokcen to retrieve my car and then drive home. I requested to be dropped off at Levent or Kavacik at the very least, but was told that the vehicles would go directly to Sabiha Gokcen without stopping. I had to take Havaist to Levent and then a taxi to my home, and I will need to take time off work tomorrow to retrieve my car from Sabiha Gokcen. Despite having a ticket for the 23:05 flight, I didn't get home until 03:30. I am deeply disappointed with THY, which claims to be the world's best airline. It's truly unfair to treat people this way.
I want to share my complaint about the worst THY flight I have ever experienced. My flight TK 7511 from Izmir to Sabiha Gokcen on 17.08.2023 was delayed due to the late arrival of the aircraft. When I informed the ground staff that I had a connecting flight, they assured me there would be no issues ...
On 12/09/2023, my THY flight TK7745 from Ercan to Sabiha Gokcen departed with a 1-hour delay. Upon arrival at Sabiha Gokcen, I had to wait an additional 1 hour and 20 minutes for my baggage. The staff informed me that my baggage was held up at customs. After further inquiry, I discovered that my bag...
My flight from Ankara to Istanbul, scheduled for 11:55, was delayed twice. After speaking with at least eight Turkish Airlines (THY) employees, they assured me that I would make my 15:05 flight to Barcelona, but that all THY flights were delayed. I had to run for miles to reach Gate F17 after landin...
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
THY treated me unfairly. Despite arriving at the gate at 19:15 for the 19:40 flight from Istanbul to Antalya on 25.10.2023, and having checked in and dropped off my luggage around 18:30, the flight was already closed. The boarding time was listed as starting at 19:10. There were no staff at the gate...
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