Turkish Airlines Flight Delay and Ticket Issue
On October 13th at 12:00 PM, I arrived at Sabiha Gokcen Airport for my flight to Izmir. Initially, there was a 30-minute delay, which then extended to one and a half hours, and finally to 2 hours and 15 minutes. Given this situation, I informed the Turkish Airlines sales office that I would miss my meeting and that there was no point in going to Izmir anymore. I requested to have my ticket open for a year to use on any route, but I was told that it could only be open for 3 days and only for the SAW-Izmir route. Due to missing my meeting, I no longer have any business in Izmir. If this had happened with any low-cost airline abroad, they would have compensated my loss with at least one or more tickets. Unfortunately, Turkish Airlines, which prides itself on being a major airline, failed once again.
I demand compensation for my disrupted plans and request a domestic ticket to be used on any route within Turkey. I condemn Turkish Airlines for having a system built on complete lack of solutions and not valuing its passengers at all. I am ashamed of Turkish Airlines as a Turkish citizen. I will appeal to the Consumer Court and every possible authority.
