On October 13th at 12:00 PM, I arrived at Sabiha Gokcen Airport for my flight to Izmir. Initially, there was a 30-minute delay, which then extended to one and a half hours, and finally to 2 hours and 15 minutes. Given this situation, I informed the Turkish Airlines sales office that I would miss my meeting and that there was no point in going to Izmir anymore. I requested to have my ticket open for a year to use on any route, but I was told that it could only be open for 3 days and only for the SAW-Izmir route. Due to missing my meeting, I no longer have any business in Izmir. If this had happened with any low-cost airline abroad, they would have compensated my loss with at least one or more tickets. Unfortunately, Turkish Airlines, which prides itself on being a major airline, failed once again.
I demand compensation for my disrupted plans and request a domestic ticket to be used on any route within Turkey. I condemn Turkish Airlines for having a system built on complete lack of solutions and not valuing its passengers at all. I am ashamed of Turkish Airlines as a Turkish citizen. I will appeal to the Consumer Court and every possible authority.
I purchased three tickets from Turkish Airlines for flights scheduled 6 months later. Ten minutes after booking, I realized that the flight lands at Istanbul Airport, but I need to arrive at Sabiha Gokcen Airport for an important meeting at 8 AM. If I am late, I will face serious issues. It is impos...
Turkish Airlines, you are a real regret! I wish I had bought tickets from foreign companies instead of you. None of your flights are without delays. I had a flight from Izmir to Tivat with a layover on August 5th. Because the Izmir-Istanbul flight took forever, we missed the Tivat flight due to you....
My July 30th journey from Paris to Ankara with Turkish Airlines was a complete nightmare. Turkish Airlines delayed the flight at the airport for 1 hour and 30 minutes. Consequently, I missed my connecting flight at 1 AM on July 31st. I was not accommodated on the 2 AM flight to Ankara and was instea...
On 28.06.2023, I purchased a ticket for the Istanbul-Antalya flight from Sabiha Gokcen Airport. Despite having a boarding pass and a screenshot of my ticket, I was informed during baggage check-in that the flight was from Istanbul Airport, and I was not allowed to board. I contacted customer service...
On August 7th, I was denied boarding for my Turkish Airlines flight scheduled at 19:15. When I contacted customer service, they informed me that it appeared as though I had missed the flight. However, I was at the airport and was told that the gate had closed and I could not board. Meanwhile, other ...
Comments