I paid extra for a Turkish Airlines flexible ticket that allowed for cancellations and changes. When I attempted to make changes, they refused and denied my refund. It's a business that conveniently bends the rules to their advantage. It's extremely disappointing, and I'm looking for assistance in resolving my complaint. Purchasing a flexible ticket should provide travelers with peace of mind, knowing they can adapt to unexpected situations. Unfortunately, my experience with Turkish Airlines has been completely different. I'm hoping that my problem can be resolved quickly and that I can get the refund I'm due.
I purchased a flexible ticket from Turkish Airlines, but they are treating the return leg as a promotional ticket because the outbound leg was on promotion. However, when I try to change the ticket, they allow me to do so for free as if it is a flexible ticket. This is a clear violation of consumer ...
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went with the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time ...
THY is not canceling my fully flexible return flight ticket and not refunding the ticket fee. I purchased a fully flexible flight ticket from the THY Sabiha Gökçen Airport sales office, paying twice the normal ticket price, because my return date might change. Due to a change in my return date, ...
I purchased a flexible ticket from Turkish Airlines by paying approximately ₺9000 extra. Due to an urgent matter, I needed to move my flight date earlier. On August 22, I requested through the Turkish Airlines Elite call center to change my flight date to August 23. Despite 13 hours passing and call...
Although I made extra seat selections on the flight I purchased from Turkish Airlines, the company changed the aircraft on the last day to accommodate more passengers and completely disregarded the extras that we, as passengers, had paid for and were supposed to benefit from—without offering any ref...
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