Turkish Airlines Issue.
I purchased a return ticket for the GRU-IST flight on 06.05.2024 in Q class. When I bought the Q class ticket, it was advertised as Free Change and Full Refund. Of course, a higher fare was charged due to the class difference. Now, when I try to reschedule my ticket to a later date, Turkish Airlines is asking for an additional ₺11,000. When I attempt to cancel the ticket, it shows that only ₺300 will be refunded. This is clearly a form of misconduct. You charge extra when selling the ticket and then demand additional fees when people try to make changes. Please respond urgently and resolve my issue. Rest assured, I will also be contacting CIMER and other relevant authorities.
On 20.07.2024, Turkish Airlines rescheduled my flight to 19.07.2024 and forced us to confirm it. They said if we didn't, we wouldn't be able to board and the flight would be canceled. Now, they are not allowing us to use our free change option, claiming we have already used it and are demanding a fe...
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
Hello, I purchased an Economy Extrafly P class ticket from Turkish Airlines for ₺10,502. Due to a change in plans, I now need to revise this ticket with a route and date change, keeping the same class. For the new route, the ticket class remains the same, Extrafly P. However, the change fee for two ...
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