Henna is satisfied with the result
Resolved
Turkish Airlines Ticket Rescheduling Issue
Henna
August 16, 2023 12:53 pm
2"I called customer service in Istanbul. They solved my problem, thank you."
Turkish Airlines Didn’t Update My Student Status and Ticket Price Doubled
Tolga
November 06, 2024 5:28 pm
195
I planned to buy a ticket from Turkish Airlines for Friday, November 8th. Although I am an active student, I encountered a system message stating I couldn’t purchase a student fare ticket. Customer service informed me that I needed to upload a student document once a year to maintain my student status in their system. I submitted feedback through the Turkish Airlines website, and customer service assured me they would respond within 6 hours, but no response came. I called again the next day, today, and the request was marked as urgent. Throughout this time, I kept trying to purchase the ticket. However, this evening, the ticket price suddenly increased from ₺1217 to ₺2327. In summary, my request was ignored within the promised timeframe, and now the ticket price has doubled.
Tolga
November 13, 2024 1:25 pm
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