The response from Turkish Airlines regarding my feedback is as follows: We are sorry for the inconvenience you have experienced.
Upon reviewing your feedback, we found that you were not allowed to board your flight on February 11, 2024, at 15:24 due to your presence at the airport. Additionally, we noticed that you contacted our call center at 14:24 before the flight, but since it was within the last 90 minutes, you were directed to the airport as check-in could not be completed.
Based on the response from Turkish Airlines, I called at 14:24 for my flight at 16:00 and was unable to check in. The response given to me was that I called at 14:24 for the 16:00 flight, which is within the last 90 minutes. However, when you do the math, it is 96 minutes, meaning I should have had 6 minutes to check in according to Turkish Airlines' response. Despite this, I was unable to check in due to a system-related problem. I keep submitting feedback and complaints, but the response remains the same as above. According to the response provided, I should have been able to check in. I need support to resolve my issue. Please assist me in resolving this problem.
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
On April 14, 2024, I received a message that my Turkish Airlines flight from Batman to Istanbul at 19:25 was delayed to 21:15 due to operational and force majeure reasons. Despite being at the airport counter at 20:00 and checking in, they did not let me in, stating that the flight was rescheduled t...
Turkish Airlines Flight Cancellation Inconvenience On 03/05/2024, Turkish Airlines flight TK2751, scheduled to depart from Van Ferit Melen Airport at 18:20 and arrive at Istanbul Airport, was canceled half an hour before departure due to adverse weather conditions. We were offered options for fligh...
On July 2, 2024, I purchased a Turkish Airlines ticket from Istanbul to Bangkok, with the outbound flight on July 3, 2024, and the return flight on July 13, 2024. On July 3, 2024, at 22:09, I received an email stating that my return flight had been canceled. When I called customer service on July 4,...
In the summer of 2023, I put my ticket on hold and started the process of using it by calling the Turkish Airlines call center on June 8, 2024. The representative on the phone informed me that I could complete the ticketing process by July 5, 2024. I was then transferred to the ticketing department....
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