Turkish Airlines Baggage Items Stolen and Compensation Issue

6

During my Chicago-Istanbul flight with THY, I discovered that my baggage did not arrive with me. I received my baggage a week later, and many items inside were stolen by the staff. My loss amounts to ₺43,000 based on the exchange rate of that day, but THY officials insist on offering me ₺30,000. My flight took place on December 10, 2023, and the dollar exchange rate was approximately ₺29. I am requesting compensation based on the exchange rate of that day. I have no demands related to today's exchange rate. Despite uploading the invoices for each stolen item into the system, I cannot receive the compensation for my belongings. Additionally, I am an Elite passenger with THY. I have been waiting for 5 months for my issue to be resolved. I demand that the company address my grievance due to the theft of my belongings by the staff or their failure to secure them, resulting in my loss.

Comments

Similar Complaints

Turkish Airlines Lost My Luggage for 45 Days

219

On August 16th, I flew with Turkish Airlines (THY), but my luggage went missing, much to my dismay. It's been 45 days an...

Turkish Airlines Damaged and Tampered My Luggage

16

On August 4th, we took a THY flight from Antalya to Istanbul. When we received our luggage, we found that two of our sui...

Turkish Airlines Failed To Compensate My Damaged Baggage

301

Hello travelers, my journey with Anadolu Jet (THY) on TK7818 from Ankara to Belgrade on December 31, 2023, turned into a...

Turkish Airlines Failed To Compensate My Damaged Baggage
Turkish Airlines Failed To Compensate My Damaged Baggage
Turkish Airlines Failed To Compensate My Damaged Baggage