Turkish Airlines Baggage Items Stolen and Compensation Issue

Erdinç
May 7, 2024 1:09 PM6

During my Chicago-Istanbul flight with THY, I discovered that my baggage did not arrive with me. I received my baggage a week later, and many items inside were stolen by the staff. My loss amounts to ₺43,000 based on the exchange rate of that day, but THY officials insist on offering me ₺30,000. My flight took place on December 10, 2023, and the dollar exchange rate was approximately ₺29. I am requesting compensation based on the exchange rate of that day. I have no demands related to today's exchange rate. Despite uploading the invoices for each stolen item into the system, I cannot receive the compensation for my belongings. Additionally, I am an Elite passenger with THY. I have been waiting for 5 months for my issue to be resolved. I demand that the company address my grievance due to the theft of my belongings by the staff or their failure to secure them, resulting in my loss.

Comments

Similar Complaints

Turkish Airlines Lost My Luggage on Istanbul-Izmir Flight

Hasan
September 6, 2023 6:33 PM8

On August 12, 2023, we returned to Izmir via a THY flight with a layover in Istanbul. However, we couldn't retrieve our ...

1

Turkish Airlines Lost My Luggage for 45 Days

Selim
October 3, 2023 12:21 AM219

On August 16th, I flew with Turkish Airlines (THY), but my luggage went missing, much to my dismay. It's been 45 days an...

1

Turkish Airlines Lost My Luggage and Provided Poor Customer Service

Senem
September 6, 2023 3:53 AM3

On 03.09.2023, I checked in my luggage for the 06:25 flight from Izmir to Sinop. I had a layover in Istanbul. Due to the...

1

Turkish Airlines Lost My Luggage During Transit

Nurşen
September 3, 2023 10:13 PM6

THY lost my luggage. On 01.09.2023, I had a connecting flight from Edremit to Istanbul at 15:30 and then from Istanbul t...