At Istanbul Airport, my flight with gate number G1G was scheduled to depart at 08:45, with the gate opening at 08:15. Realizing that no one had opened the gate, I asked the staff upstairs and found out they had changed the gate number. I had been at the airport since 06:00, and there was no announcement or notification about the change. When I finally found the gate and explained the situation, they told me to speak to the information desk for assistance. Although I still had a chance to board, the person at the information desk told me to wait in line despite my urgency and even rudely said, 'Don't get excited, wait.' Instead of helping me, they wasted time. I lost my job because I missed my flight and my health deteriorated. My blood pressure dropped, and I am still waiting at the airport because they promised an immediate response. I requested compensation with the 13:50 flight. Due to the airport's mistake and the staff's indifference, I missed my flight and have been in distress since 06:00 in the morning, still waiting.
Today, I arrived at the airport one hour before my 13:30 flight from Istanbul to Samsun. I first tried to get my boarding pass from the machines, but it gave an error. The staff there mentioned that there might be an error with my name and suggested that I should get my boarding pass from the desk. ...
I had a flight ticket from Istanbul to Gaziantep. I arrived at the airport approximately two hours before the flight time and completed my check-in process. I started waiting at gate G7A, as indicated on my ticket, about forty-five minutes before boarding. However, about twenty minutes before boardi...
I purchased a ticket for the Turkish Airlines 10 AM flight from Istanbul to Ankara. My ticket indicated gate number G1, and we were asked to wait there. Despite the scheduled time, the gate remained closed, and when we inquired, we were told that the gate had changed, and the flight had departed. My...
For my TK2020 flight from Istanbul to Kayseri, I went to gate G5A at 6:00 AM as indicated on my ticket. However, by 6:20 AM, the gates had not opened. When I found an official to inquire about the situation, I learned that the gate number had been changed. I asked, 'Shouldn't I have been informed ab...
I had a flight from Antalya to Trabzon that included a stopover in Istanbul. Unfortunately, the Antalya-Istanbul flight was delayed, and I requested assistance from the airport staff to avoid missing my connecting flight. They let me board the 15:55 flight (which is visible in their system). We also...
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