I am a long-time member of Miles&Smiles. In the past, I was able to access my membership information. However, due to password issues or other reasons, I can no longer log in. I sought help from customer service but still couldn't log in. I contacted Miles&Smiles customer service multiple times and provided feedback. The email response stated that all my accounts had been merged, and I specified to use the most recent email address. However, it says my password is blocked. When I try to get a new password, it doesn't arrive in my registered email. Each time, they say the issue is resolved, but I still can't access my membership information. This issue needs to be resolved by calling customer service; the feedback form does not solve the problem. As a result, I can't use my miles. It seems like this problem is being created to prevent us from using our miles. I can't think of any other reason because this is a very simple process.
My Membership Info: TK6065335874, Feedback File No: TK-9769818
I am unable to use my Miles&Smiles membership because it keeps giving errors. I requested help for my membership because I don't want my points to go to waste. When I try to create a membership, it says this email is already in use. When I try to retrieve my password, it says there is no membership ...
I have a THY Miles&Smiles card, which is entirely mine, but unfortunately, I cannot access my membership information. I have been communicating with THY for days, but they have not been able to resolve my issue. When the membership was first opened, the name was mine, but an unrelated email address ...
My Miles & Smiles membership account was hacked by someone else. As soon as I received the message that my membership password was changed, I called customer service, which is recorded in the logs. I told the representative that suspicious activities were being carried out by someone else and asked ...
I became a Turkish Airlines Miles&Smiles member, but despite my phone number being correct, I keep receiving an error when trying to log in. It’s been nearly 2 months, and I still can’t access my account. I’ve sent multiple emails to resolve this, but haven’t received any helpful response. I kindly...
During my call with the customer service center, they directed me to the feedback button on the site. Unfortunately, due to an error, it is not possible to provide feedback. I can't even send a screenshot of the issue. When I ask if they can help at the airport, they still refer me to the feedback b...
Comments