On January 28, 2024, despite arriving at Istanbul Airport an hour before my TK2244 flight scheduled at 13:20, I faced delays at the security check due to combined domestic and international lines and a halted conveyor belt. There was also a long queue at the baggage drop-off. When it was my turn, I was informed that they could not take my luggage as the baggage drop-off was closed. The flight time had been changed to 13:10 without any notification. With 30 minutes still remaining before departure, I was told to either leave my luggage at the airport or buy a new ticket. Since there was no place to leave my luggage, I missed my flight. I was delayed, my baggage was not accepted, and I was told to buy a new ticket dismissively. I had no choice but to purchase a ticket for the next day. No refund was provided. I am requesting a refund.
I am writing to formally express my disappointment with my recent experience with Turkish Airlines. On September 29th, 2024, I was scheduled to fly on flight TK035 from Istanbul to Montreal. Despite arriving at the gate at 14:35, I was denied boarding because the gate had been closed at 14:30. Howev...
On July 10, 2024, despite checking in and arriving at the gate on time for the 23:50 Istanbul Airport - Isparta flight, we were denied boarding by Turkish Airlines due to the gate closing early. Even though I had checked in a day before the flight, had assigned seat numbers, and arrived at the airpo...
On 8 August 2024, I bought a flight ticket with code TK2471 for my 14 August 2024 04.00 Istanbul Airport - Moscow flight to 13 August 22.50 Çukurova Airport \ Istanbul Airport. I arrived at the airport 2 hours before my flight and checked in my baggage. At 22.50, we were informed and messaged that t...
On September 8, 2024, I arrived at Istanbul Airport via Turkish Airlines flight TK1874 from Milan to Istanbul. When I bought the ticket, the departure time was 10:50 AM, but due to delays, it was postponed to 12:25 PM. For reasons unknown, boarding at Milan Airport was further delayed until 12 PM, a...
On August 10, 2024, I was denied boarding for my Kayseri-Istanbul, Istanbul-Nuremberg flight by your Kayseri Airport staff. I arrived at the airport at 08:00 for my 08:45 flight from Kayseri. I had no checked luggage (I purchased a ticket without baggage), yet despite being there 45 minutes before t...
Comments