Today, on April 16, 2024, it has been 10 days since Turkcell attempted to install a Superbox internet service at my home. Unfortunately, they have not been successful in completing the installation. Whenever I make a call, their response is always the same: "Apologies, sir, we will promptly come and establish the connection." They have been avoiding people and consistently telling falsehoods for the past 10 days, which is regrettable.
Turkcell network is down! For two years, I had no issues with the network in my home, but on Sunday, the signal completely dropped to zero. I had to go outside to report the issue to customer service. They said there was a problem with the base station and created a resolution request with the numbe...
I have been using Turkcell for my internet service, but after relocating to my new address, they did not activate my connection. It’s been 25 days, and I’m still waiting for my internet to be set up at home. I reached out to customer service several times, and every time I received the same response...
As my Turkcell Superbox package neared its expiration date on 09/06/2024, I made the decision to renew it today (03/06/2024) using the Turkcell app. Unfortunately, I was disappointed to find that the renewal came at a higher cost. Even though there was still a week left until the renewal date, Turkc...
I purchased a Turkcell Superbox device on June 1, 2024, and it has been malfunctioning ever since, continuously turning on and off by itself. The device was sent for repair on July 25, 2024, and was returned to me this week. However, the issue persists as the device still reboots randomly. I have al...
Turkcell Esim has been a complete disappointment. On December 10, 2024, I created request number 173 882 087, but no solution has been provided. After calling Turkcell repeatedly for seven days, I am mentally drained and exhausted. My wife is hesitant to leave the house because her phone is not work...
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