After switching to Turkcell operator via online channels on 24.01.2024, I experienced frequent internet disconnections despite setting changes and troubleshooting steps. Numerous attempts to resolve the issue through phone calls and online correspondence yielded no solution. Research revealed that many E-SIM users faced similar problems. Requesting a physical SIM replacement, I encountered hurdles, with Turkcell citing warranty limitations and E-SIM characteristics. The persistent outages disrupt my work, demanding constant phone monitoring. I urge Turkcell to provide a free physical SIM replacement or ensure penalty-free continuity if the issue persists unresolved.
Turkcell Esim has been a complete disappointment. On December 10, 2024, I created request number 173 882 087, but no solution has been provided. After calling Turkcell repeatedly for seven days, I am mentally drained and exhausted. My wife is hesitant to leave the house because her phone is not work...
I am highly unhappy with Turkcell's service. In this day and age, one would expect a top GSM company to have resolved its network problems. However, that is not the reality we are facing in 2024. Even though Turkcell is one of the pricier choices in Turkey, its network performance is surprisingly po...
I'd like to talk about my experience with Turkcell and their e-SIM service that I'm using. The physical SIM card in the same room connects to the internet just fine, but the e-SIM isn't working at all. Charging fees is quick and easy, but when it comes to getting service, all I get are excuses like ...
Ever since I started using a Turkcell line in November 2023, I've been dealing with nonstop issues. Some of the issues I've been experiencing are dropped calls, unreliable internet connection, calls getting disconnected, difficulty in making calls, and people not being able to reach me despite my ph...
On June 14, 2024, I went ahead and submitted my application on the Turkcell online services website to transfer my phone number 0532 3XX XX X3 to Turkcell. I also requested to activate it using an e-SIM card. Unfortunately, I haven't received any update or notification from Turkcell regarding my req...
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