I’ve been using Turkcell for about 12 years. My home internet, my father’s line, and my own line are all with Turkcell. Over the years, I’ve also purchased multiple devices from Turkcell. Currently, I’m given 40 GB of internet for a bill of at least ₺1000. Meanwhile, a new customer can get 90 GB for ₺585. Why? Because Turkcell is trying to attract new customers. But by doing this, you end up losing your loyal ones. That’s all there is to it. As of now, I’m removing both my father and my brother from Turkcell. The automatic payments will be canceled as well. Every month, you earn at least ₺10,000 from my household alone. Is this what you think we deserve?
I am using Turkcell, and my contract is about to expire, but the 15GB plan I have costs ₺500, while Türk Telekom offers a 40GB plan for ₺490. This price difference is completely unfair and makes me feel undervalued as a loyal customer. I have been paying my bills on time every month and expected to ...
I've been a Turkcell customer for over a decade. Every year, a couple of months before my package commitment ends, my internet package starts running out. For example, this year, I have a monthly 30 GB internet quota; it's enough for me for nine to ten months, but in the last two to three months, it...
About 10 days ago, I switched from Türk Telekom to Turkcell, and my entire family also transferred their lines to Turkcell. However, at our address, we constantly experience signal problems both inside and outside the house. Despite using a 60 GB plan costing ₺420, we can barely use the internet. It...
In June, I applied to renew my contract from one of the Istanbul Turkcell dealers. I chose one of the packages offered to me with 10 GB internet per month. However, in July, I found out that I was subscribed to the annual package with a message saying "your 120 GB quota has been used, this much is l...
Turkcell is a company that should not be trusted. They advertised a home portable internet plan with 250 GB for ₺635. When I signed up, my first bill was ₺700. When I inquired about this, they said it was mentioned in the contract. However, that was not communicated to me. They insisted that their s...
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