I can't access my wallet after updating Trust Wallet, how can I regain access?

I have been using my Trust Wallet account for a long time, but after resetting my phone to factory settings, I lost access to it. I reinstalled the app, but I cannot access my old wallet. I had approximately $15 worth of TRX in my wallet. I know my TRX wallet address, yet I still cannot regain acces...

As of today, I am unable to access my wallet in the Trust Wallet app. I deleted the app from my phone and reinstalled it, but when I tried to log back in, I was asked to enter my 12-word recovery phrase. Since I forgot this phrase, I am unable to reopen my wallet. There is approximately $27 worth of...

I was using the Trust Wallet mobile application on my Android phone in Sakarya, Türkiye, and my account registered with the email address sifahaka**@gmail.com was closed after I requested a withdrawal. On November 27, I requested a withdrawal of my funds, and immediately afterward I was asked to dep...

I have suffered serious harm while using the Trust Wallet cryptocurrency wallet application. On November 27, when I attempted to withdraw my funds, I was told that I first had to pay a tax. I was informed that this tax could not be deducted from my existing balance and that it had to be paid separat...

I currently have approximately $289,000 worth of TRX in my Trust Wallet. I am experiencing serious difficulties accessing my wallet and transferring my balance to my active wallet. When I first created the wallet, I was assisted by someone who claimed to be an investment advisor. They asked me to s...

Since October 3, 2025, I have been unable to access my 247,686 USDT balance in the Trust Wallet app. While using the app on my Android phone, I did not receive any warning or error message. During this time, a person claiming to be an inspector contacted me and stated that my funds were blocked, al...

I had been using my Trust Wallet cold wallet on my Android phone, but after switching devices, I now use an iPhone. Since I lost my 12-character password from August 2021, I can no longer access my wallet. Whenever I try to log into the app, it constantly displays a “wrong password” warning, and I a...

Yesterday morning, $4,000 was deposited into my account on the Trust Wallet Android app. I tried to transfer the amount to my own Binance account via the TRC20 network, but I kept receiving the same error message: “Could not access to wallet, TRY re-import the wallet. KEY.” I attempted multiple tr...

Around 10 days ago, while using my Trust Wallet iOS application, I was redirected under the name of a Web3 dApp (decentralized application). Immediately after this redirect, my wallet was locked and I lost access to my funds. Although I can still log into the Trust Wallet app, I cannot transfer, wit...

For the past two weeks, I have been unable to access my Tronx wallet through the Trust Wallet app and Google extension. My wallet address is TPBSME*ywgP618Sfm, and it contained 40 USDT and 21 TRX at the time I lost access. Unfortunately, I did not save my recovery seed phrase when I first set up the...

Since last night, I have been locked out of my Trust Wallet mobile app account after logging out. The problem is that I no longer remember my 12-word recovery phrase, which means I cannot regain access to my wallet. This has left me extremely frustrated, especially since I have a balance of $243.77 ...

I joined the BlockDAG presale and was initially hopeful about my investment. However, I’m now facing a serious issue: I can no longer connect to BlockDAG through Trust Wallet. Every time I try, it throws an error, refusing to establish the connection. What’s strange is that I’m able to access BlockD...

I’ve been using the Trust Wallet app without any issues until recently, when it suddenly disabled biometric login and started rejecting my password. I’m 100% certain the password I’m entering is correct — I’ve used it multiple times before without any issues. Yet, now it’s being denied, and I’m comp...

I’m having a serious issue with Trust Wallet—my recovery phrase is no longer working, and I’ve lost access to my wallet. I stored my seed phrase securely in Google Drive, and I’m 100% sure I typed it correctly. Yet, Trust Wallet keeps rejecting it. This makes me fear that my wallet may have been com...

I'm once again filing a complaint because my funds are still locked in Trust Wallet and no one is helping me. I currently have $142,486 (₺ equivalent) sitting blocked in my Trust Wallet account. In order to “unlock” this money, I was told I must first deposit an outrageous $32,787.64 as a so-called ...

I’m deeply disappointed with the level of support and functionality provided by Trust Wallet. Despite the numerous complaints from users, it seems no one is listening, and there is no real support team to talk to. How can an app that handles such sensitive and valuable information be this unresponsi...

Years after purchasing coins in Trust Wallet, I am unable to access my account even after entering my 12-word recovery phrase. Have I misplaced my coins? My balance remains unchanged even though I have not made any purchases. The trustworthiness of Trust Wallet is now cast into significant doubt by...

I am unable to reset my Trust Wallet password after forgetting it. Despite downloading the app and trying to reset the password via the browser, I have not received any solutions. I have followed all available instructions but still cannot access my account. This issue has left me locked out of my ...

I am writing to report an issue with my Trust Wallet account. I lost my password and have been unable to regain access to my account. Despite trying multiple solutions, there is no recovery option available through a phone number or email. This lack of recovery options is extremely frustrating and u...

I updated the Trust Wallet app, and now it’s asking for a 6-digit passcode. Even though I’m entering the correct password, the app refuses to open. It’s been months, and I’m still locked out! The app is running on my phone, but I can’t access it because it keeps saying my password is wrong. I only h...

I am unable to lift the block on my Trust Wallet account, no matter what I do. Please address this issue. How can you expect us to trust your service under these circumstances? I need your help to remove the block. I have already been unable to reach customer service. As soon as the block is lifted,...

My Trust Wallet has suddenly disappeared, and I am unable to access it. When trying to log in, I cannot input the 12-word recovery phrase because I was never provided with this code when I registered. As a result, I am locked out of my account, which contains $99. I urgently request assistance to re...

I realized that my funds had disappeared following an update that took place a week ago. Since then, I've been checking repeatedly, but unfortunately, the issue hasn't been resolved yet, and my balance still displays 0.00. I have full confidence that you will attend to this matter with promptness. I...

My phone broke, and I lost access to my Trust Wallet login passwords. I can't log in right now, and I have coins inside. I need help. I've tried everything, but I'm still unable to access my wallet. It's incredibly frustrating because I rely on those coins, and I need to manage my transactions. I de...