I booked a hotel in Kapadokya through Trip.com on May 12, 2025. The confirmation stated a total of ₺16,700, which I agreed to and paid with my Turkish credit card. However, when I checked my credit card statement, the charge reflected ₺17,300 — ₺600 more than the confirmed amount.
When I contacted my bank, they claimed it might be due to exchange rate differences. But I made this reservation in Turkish Lira, at a Turkish hotel, using a Turkish card — there should be no foreign exchange issue. Trip.com, on the other hand, redirected me back to the bank, taking no responsibility.
This kind of back-and-forth is unacceptable. If you’re considering booking through Trip.com, beware that the final amount you pay may exceed the confirmation. Either disclose all extra charges upfront or fix the billing system. I demand Trip.com refund the overcharged ₺600 immediately.
I made a hotel reservation through Trip.com, paying ₺17,416 in total. After canceling the booking, I received only ₺17,050 back as a refund—already ₺366 short for no clear reason. But that wasn’t the end of it. Shortly after, I noticed that another charge of ₺18,160 was withdrawn from my account. W...
I made a reservation on Airbnb on March 17, 2025, using confirmation code hmrf*hf.** The total price was clearly listed as ₺30,600, and I paid in Turkish Lira. But the next day, I checked my bank account and saw that ₺31,500 had been charged—₺900 more than the original booking price. When I contact...
On April 20, 2025, I made a four-night hotel reservation in Turkey through Hotels.com. During the entire booking process, the system language was Turkish, the payment page was in Turkish, the hotel was located in Turkey, and I used a Turkish bank-issued credit card for the payment. Despite everythi...
I booked a reservation through Hotels.com with confirmation number 73155126524270. The total amount, including VAT and all applicable taxes, was clearly shown as ₺2852.10 at checkout. A discount was also applied during the transaction. However, when I checked my bank statement, I was shocked to see ...
On 28–29.08.2025, I booked Navalia Hotel in Izmir through Trip.com. During the reservation process, the total amount was clearly shown as 6.830,71₺. However, when the payment was processed on my credit card, I was charged 7.105,45₺. This is a difference of nearly 275₺, which was never disclosed at t...
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