I ordered tracksuits and a jacket from Trendyol on November 12, worth €57. However, after a few days, a message arrives that the jacket has been returned, from whom I have no idea, but I am not sure and that the money will be returned to me in the next 7 working days, that was November 26. now, today is December 23, the money has still not been returned, and the other part of the package has also been returned in the meantime without any explanation. I will definitely seek my rights in court because my money they didn't return it.
I bought something from Trendyol, but it's been 15 days and I still haven't gotten my refund. Trendyol says they’ve processed my refund, but my bank tells a different story, and I can’t find the money in my account. This whole thing has really stressed me out, and I still don’t have any clear answer...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
I ordered from Trendyol (Touché brand) on October 2 and issued a return on October 3 for three items, one of which was damaged. The return was shipped on October 4, and I received the delivery confirmation on October 7. However, I only received a refund for one item, and the refunds for the other tw...
Trendyol does not provide sufficient protection for customer rights and lacks communication with sellers on its platform. On December 28th, a transaction was made for a total of ₺7,672. Even though we started the return process promptly and returned the item in flawless condition, Trendyol unexpecte...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
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