I used the Remitly application on 1 March 2026 at around 10:47 PM GST to send 1,700 AED from Sharjah, UAE, to my recipient, Rehmat Wah**, for cash pickup in Jalalpur Jattan, Gujrat, Punjab, Pakistan. The transfer reference number is R37751252889, and the amount in Pakistan was shown as Rs 129,863. The transfer was later cancelled with a message that my card was declined by my bank. Although the transfer was cancelled, the 1,700 AED has not been refunded to my payment method, and it has already been 7 days since the cancellation. I have not received any clear information about where my money is. I tried to contact Remitly customer support, but I have not received any answer or assistance. I request that Remitly urgently check this cancelled transfer R37751252889, confirm where my money is, and immediately refund the full amount of 1,700 AED to my card, and also provide a clear written explanation of the cancellation and refund status.
I am filing a complaint regarding an international money transfer I made through Remitly on 20 January 2026 from the United States to India, in the amount of 1,970 USD, which has still not been credited to my account. The transfer reference number is R23083935386. The money was supposed to be deposi...
On February 2, 2026, I used the Remitly app to send €296 to my bank account at First Citizens Bank, Point Fortin branch in Trinidad and Tobago. As of February 27, 2026, this money has still not reached my account, even though Remitly claims that the funds were delivered. The reference number for thi...
On September 4, 2025, I sent €1,260 through Remitly using my credit card (Reference No: R58 9****77). The transfer was guaranteed to arrive in my Akbank account (last 4 digits: 4978) on September 8, 2025. However, as of today, September 8, the money has still not arrived in my account. During this ...
On June 20, 2025, my son—who lives in the United States—sent me $1,600 USD using Remitly, expecting the amount to arrive in my account promptly in ₺. However, three full days have passed, and there is still no sign of the money in my bank account. Despite this, when my son contacted Remitly custome...
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