I bought something from Trendyol, but it's been 15 days and I still haven't gotten my refund. Trendyol says they’ve processed my refund, but my bank tells a different story, and I can’t find the money in my account. This whole thing has really stressed me out, and I still don’t have any clear answers or solutions. I’ve been looking for answers, but honestly, it feels like I’m going in circles and no one is stepping up to take charge. I'm set on fighting for my legal rights to get this sorted out. Please process my refund right away, and I really hope Trendyol can sort this out properly. This experience has definitely not been what I thought it would be.
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
On September 11, I attempted to place an order on Trendyol, and although the payment was deducted from my card, the order was never confirmed. It has now been three months, and the problem remains unresolved. I reach out to Trendyol Assistant daily, and they always respond with, “Your refund has bee...
Yesterday evening, I made a purchase and immediately canceled it. Then, I purchased another item, but I canceled it as well because I realized it was the wrong choice. The refund for the second item was credited back to my account promptly. However, the refund for the first item I purchased still ha...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
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