Trendyol Did Not Refund My Payment After 15 Days and Bank Confirms No Refund

I bought something from Trendyol, but it's been 15 days and I still haven't gotten my refund. Trendyol says they’ve processed my refund, but my bank tells a different story, and I can’t find the money in my account. This whole thing has really stressed me out, and I still don’t have any clear answers or solutions. I’ve been looking for answers, but honestly, it feels like I’m going in circles and no one is stepping up to take charge. I'm set on fighting for my legal rights to get this sorted out. Please process my refund right away, and I really hope Trendyol can sort this out properly. This experience has definitely not been what I thought it would be.