On 11.09.2024, I needed to send money to my partnered firm in Germany with TransferGo, but my transfer isn’t going through. Despite completing the required identity verification with a selfie, I’m being treated like a fraudster, receiving emails requesting additional documents. This is unacceptable. Please approve my transfer order number 48845786 immediately.
Additionally, I joined using my friend’s invite code, yet the promised bonus has not been credited to my friend’s account. This level of negligence is frustrating. I urgently request that my payment be processed without further delay and that my friend receives their referral bonus as promised. Please resolve this promptly!
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
On November 14, 2024, I initiated a money transfer in Turkish Lira (TRY) through TransferGo. Despite several days passing and repeated emails to customer service, my transfer remains unresolved. Neither has my money been refunded nor has the transfer been completed. Customer number: TG11516105 Tran...
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
On 27/02/2024, I sent 800 euros via Western Union to a friend in Germany. Unfortunately, my friend was unable to receive the money, so I had to request a refund. Despite creating two requests, the money has still not been refunded. When I inquired about the refund, they informed me that there is no ...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
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