I’m writing this because I’ve had a truly stressful experience with Toyota’s authorized service. I brought my vehicle in for maintenance and repair, trusting that everything would be done properly. However, the parts were clearly not installed correctly, and this has led to ongoing problems. I’ve reached out to the service center multiple times asking for the issue to be fixed, but nothing has been resolved. Instead of providing support, I was told I could “complain wherever I wanted,” which left me feeling ignored and powerless. It’s upsetting to know that a brand I relied on doesn’t stand behind its service network. I believe such service centers should be held accountable so others don’t go through the same hardship I’m currently facing.
In 2020, I purchased a brand new Corolla. Before the warranty expired, we faced a battery problem, got stranded on the road, and had the battery replaced under warranty. However, approximately a year and a half later, I encountered the same issue again, and when I went to the service center, they cl...
The issue I experienced with the service stems from significant delays, poor repair quality, and misleading communication. Toyota’s authorized service initially promised to repair my vehicle within 15 days, but this timeline was extended to 30 days without any valid explanation, causing major inconv...
For the past 5 months, Toyota has failed to supply the necessary parts for my Hilux, leaving my vehicle unusable. Every time I contact them, they keep delaying the delivery dates, creating endless frustration and inconvenience. Because of this ongoing delay, my vehicle's inspection period has expir...
I purchased a brand new Toyota Corolla in 2020, and in July 2022, I had to replace the battery under warranty. However, shortly after replacement, the new battery began causing issues. Upon contacting the authorized service center, I was informed that the battery had reached the end of its lifespan ...
Dear Toyota Customer Service, I am writing to express my strong dissatisfaction and disappointment with a recent experience involving your authorized service provider 'Muhittinoğlu Toyota Gaziantep', regarding my 2021 Toyota Corolla vehicle (license plate: 79 AAP 7**). Before the original manufactur...
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