I own a 2023 Toyota Corolla Cross and have been a Toyota customer for 10 years because I trust the brand’s quality. However, I am extremely disappointed that such a feature-packed vehicle is missing a basic but critical function—there is no backlight on the window and door lock buttons at night.
I have reported this issue to customer service and even reached out on social media, but Toyota refuses to acknowledge it as a problem. This is a serious safety concern because fumbling for buttons in the dark is distracting and can lead to accidents. Even my 2008 Toyota Avensis had illuminated controls, so why does this newer model lack them?
Toyota, listen to your customers! Many drivers are frustrated by this issue, and I expect Toyota to offer a solution to correct this oversight instead of ignoring customer feedback!
Toyota Turkey customer indifference I have a 2023 Corolla Cross hybrid vehicle, in the 2024 models Android Auto CarPlay connects wirelessly, in the 2023 models it connects with a cable. Same vehicle, same multimedia system, same version, this is a system that can be solved with just a software update. We call Toyota Turkey and they say there is no such update, you can see the update in Toyota notifications. What do you do as Toyota Turkey, do you only call vehicle owners when it is time for service? In short, Toyota Turkey customer service has terrible customer representation. A Japanese marvel vehicle like Toyota cannot have such an indifferent country representation, it is not acceptable.
On May 16, 2025, we purchased a Toyota Corolla 1.5 Vision Plus under my spouse’s name. Shockingly, on the very first day, we encountered multiple issues with a vehicle that was supposed to be brand new. While reversing, we noticed that the left reverse light wasn’t functioning at all—a basic featur...
I’m very disappointed with the recurring safety issues I’ve faced with my 2025 Toyota Corolla 1.5 Vision Plus. On three separate occasions — June 10, June 20, and July 19, 2025 — multiple warning lights appeared on the dashboard while driving. Each time, I also received alerts that the vehicle’s dri...
About 10 years ago, I bought a Toyota Avensis, and over time, I noticed cracks showing up on the dashboard in a few spots all by themselves. It’s pretty surprising that the car hasn’t been used much and has mostly just sat in the garage. It surprised me to see so much damage on a car that's hardly b...
I am absolutely outraged with my 2022 Toyota Corolla Cross Hybrid and the abysmal service I've received! I bought this brand-new car in late December 2022, and now, just 2.5 years later, it's a complete lemon. One morning, the car simply wouldn't start—the electric battery was dead. The service cent...
My Toyota Corolla 2018 model vehicle did not deploy the airbag even though I had a bad accident. Despite the severity of the collision, none of the airbags activated, leaving us completely unprotected. The Toyota brand, which we love and use as a family, caused great disappointment and victimization...
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