Refund Is Delayed By Touche Prive

I purchased a Pleated Crepe Dress in cream, size XL, from Touché Europe on 13 August 2026. The dress turned out to be too small, so I requested a refund through your system for the amount of 52.47 EUR. Although my refund request was created and is visible in the system, I have still not received any refund to my account. There has been no clear information or update about the status of the refund or when it will be completed. I kindly request that my refund for the Pleated Crepe Dress be processed immediately and that the amount of 52.47 EUR be returned to my original payment method without any further delay, along with clear confirmation of the transaction.