Touché Privé Order 1035333 Refund Delayed Past 20 Days
I wanted to return the dress I purchased from the Touché Privé website because it did not meet my expectations in terms of sizing and style. I shipped the product on July 17, and the company received it on July 20. Despite more than 20 days having passed since then, my refund of $28 has still not been credited to my bank account.
My order number is 1035333. The company did not request any additional information or IBAN details from me during the return process, nor have they provided any response to my inquiries submitted to customer service. Due to the delay in my refund, I have also filed a complaint through the Consumer Information System (TÜBİS).
Even though I fulfilled all return conditions, I am experiencing financial inconvenience because the payment has not been made. I demand that my refund of $28 be transferred to my account in full and without deduction as soon as possible, and that I be informed of the reason behind this delay.
