About three weeks ago, my Samsung A13 device received a device ban while playing TopTop. Since then, I have been completely unable to log into my account (ID: 92949*). Every time I try, I get an error message related to the ban, and I cannot access my profile at all.
I want to clarify that I have never made any payments within the game, and my account has no purchased content or subscriptions. Despite this, I am locked out without any explanation or warning.
I request that the device ban be lifted so that I can log back into my account and continue playing. It is unfair to permanently block access without justification, especially when no paid content or rule violations are involved.
I can no longer access my VIP 5 account (ID: 88663945) on the Top Top game app for Android due to a device ban that started about two hours ago. This account is mine, fully under my control, and I have spent up to 18,000₺ on it to date. I live in Azerbaijan, and until now, I have never experienced a...
I’m writing to express my frustration with Royal Match after suddenly receiving a device ban for no clear reason. I was simply chatting with a friend during gameplay when a message popped up saying, “Your chat access has been blocked,” and right after that, I found out that my entire device was bann...
I’m extremely disappointed with what just happened on Royal Match. While I was chatting with a friend during a game, I suddenly received a message saying my chat access had been blocked. Then I found out that my entire device had been banned from using the chat feature. I didn’t do anything wrong—ju...
My WePlay account (ID: 57926350) has been hit with a device ban, and I have no idea why! I was using the app as usual when suddenly, I found myself completely locked out. This is extremely frustrating, and I demand that this issue be resolved. I understand that security measures are sometimes neces...
Last night, my Top Top account was suddenly hit with a 29-day ban without any explanation or justification. My account details are ID: 99497571. I received no notification or warning regarding why this ban was applied. I attempted to contact customer service, but they were offline, and I was unable...
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