Toluna Reward Payment Delay
On 1 September 2026 I requested a £30 Amazon voucher through my Toluna account, where the stated waiting time for rewards is up to three weeks. Despite this, by 22 September 2026 the voucher had still not arrived and the three‑week period had clearly passed. Since then I have been contacting Toluna support roughly once a week. Each time I receive the same generic response stating that there is currently a delay in processing rewards, but I am not given any concrete date or clear information about when my voucher will actually be sent, even though my rewards history clearly shows the request. I request that my £30 Amazon voucher be issued to me immediately without any further delay.
