I purchased approximately three Tissot watches from Konyalı Saat at Tuzla Marina. However, within a month, I wanted to exchange one that I hadn't even worn because I wasn't satisfied with it. When I visited the Konyalı Saat store at the Marina, an employee named Teoman (I don't recall his full name) arrogantly replied without even getting up, claiming "you've used the watch." He's accusing me of using a watch I haven't worn.
As a newly opened Konyalı Saat branch, instead of satisfying customers, they're not standing behind their products as a corporate company and are driving customers away. I'm complaining about this gentleman who's been appointed as a manager. I didn't use my watch. While they display good behavior during the sale, they don't stand behind their product afterward.
I'm also complaining about the gentleman working there. When I said "I'll file a complaint about you," he arrogantly gave his full name. Who gives him this authority? I'll never buy a watch from there again. They sold me a watch they had on display and then treated me as if I had scratched it myself. I'll pursue this matter all the way to Consumer Rights if necessary. I'm not after the watch itself, but I really disliked the arrogant attitude. I want all senior officials to know; I'm complaining about this gentleman who works at Konyalı Saat in the marina.
Normally, I don't like to write on such platforms, but unfortunately, action isn't taken otherwise. My Tissot watch, which I bought from Yükselen Saat in Ankara Vega Subayevleri, took in water and fogged up after a few raindrops hit it. I took it back to the store. They said they don't do exchanges ...
I purchased my Tissot Seastar watch from Konyalısaat about a year ago. A year after purchasing it, I experienced a timekeeping problem and sent it to an authorized service center. The internal mechanism was replaced and repaired. However, about 10 months ago, the same problem resurfaced, and this ti...
In 2021, I ordered two Rolex watches, one for my wife and one for my son, as birthday gifts from the Rolex store at İstinyePark. Despite following up every month for three years, I still haven’t received the watches. This delay is completely unacceptable and has caused me immense frustration. I susp...
I purchased my Tissot Le Locle Powermatic 80 in June 2019. Despite being a high-end watch and having never been dropped or damaged, it stopped working after just 5 years. I took it to Ankara Etap Saat for servicing, but when I wanted to send it to Tissot directly, they insisted that all communicatio...
I recently bought a Tissot watch, and despite its reputation, it ended up leaking water. I sent it in for service, and it stayed at the store for about 15 to 20 days. Now, it's been a month at the authorized service center. Every time I call, the same woman answers, and all she says is that they'll ...
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