Timo VIP Package Not Activated After Successful JazzCash Payment

I purchased a VIP package worth Rs. 504 through JazzCash today (03-10-2026) for the Timo app. The payment was completed successfully to BERRYS SOLUTION PRIVATE LIMITED at 22:45:13 with TID 725997264593 and no additional fee was charged, but the VIP status has still not been activated on my Timo account. Although the amount has been deducted and the transaction appears as successful, my VIP features are not available in the app and my account remains without VIP. This is causing me inconvenience as I paid specifically for these benefits and expected instant activation. I kindly request that my VIP package for the Timo app be activated on my account as soon as possible based on this completed payment, or that I am guided clearly on any step needed from my side to complete the activation.