TheBestPDF Unauthorized ₺1,600 Charge on My Account Without Consent

İrem
July 26, 2025 1:40 PM234

Last night, I woke up to find an unauthorized charge of ₺1,600 taken from my account. The payment was made to a page called TheBestPDF, a site I have never visited or used. According to my transaction details, the money was withdrawn around midnight (00:00), and I had absolutely no knowledge or involvement in this transaction.

This situation is alarming, as it suggests either a security breach or a fraudulent withdrawal. I have not subscribed to any PDF-related service, nor have I provided my card information to such a platform. Yet, the amount was deducted directly from my account without any warning, confirmation, or authorization.

I demand that TheBestPDF immediately investigate how this payment was processed without my consent, provide a full refund of the ₺1,600, and ensure my financial details are not misused again. I also call on them to clarify how such unauthorized charges are possible, as customers should not be exposed to hidden subscriptions or fraudulent billing practices.

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