I have been using a monthly Testora Pro IQ subscription, which costs 35.46 USD per month, and I have been trying to cancel it since January 2026. Despite my repeated attempts to cancel, the subscription continues to be charged and I am still being billed every month. I believe I may have purchased the subscription through Google Play, but I am not completely sure. I live in Rocky Mountain House, Alberta, Canada, and these charges are being taken from my account even though I cannot access or use the app at all. In other words, I am continuously paying for a service that I cannot log into or benefit from. I tried to reach out for support regarding the ongoing charges and my inability to access the app, but I have not received any response. This situation makes me feel that money is being taken from my account without my consent and without providing the service I paid for. I request that my Testora Pro IQ subscription be fully cancelled without any further charges, that the unauthorized charges since January 2026 be refunded, and that I be informed in writing when the cancellation and refund have been processed.
I am writing regarding an unwanted subscription and charges related to a Testora IQ IQ test, which have been taken from my account via Step Pay. I never knowingly subscribed in the first place, yet I have been charged a total of $56.30 for this service. On 25 April 2026, I noticed the charge and tri...
In March 2026, I noticed that my bank card had been charged for a mobile app subscription to “Testora IQ quiz” that I never knowingly signed up for and for which I do not even have the app. Since then, there have been 3 months of unwanted subscription charges, with two separate transactions per mont...
I started a Testora IQ trial subscription via the iOS app on April 9, 2026, using my email account through Google. I no longer have the app on my phone and cannot locate it, but I want to cancel the subscription immediately. On April 10, I replied to an email from Testora stating clearly that I want...
I recently took what was advertised as a free online IQ test from Testora on my phone in the United States. After completing the test, I was apparently enrolled in some sort of paid service or subscription without my clear consent or without any transparent option to manage or cancel it. I never cre...
I used the Testora IQ online IQ test service from Canada and agreed to what was clearly presented as a one-time payment of 9.85, which was charged to my credit card on April 9. I did not select, request, or approve any kind of subscription. Despite this, today I was charged again, this time 54.96, w...
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