Testora Complaint: Recancellation And Refund Of Funds

I am writing regarding a problem with my Testora-iq subscription in Frankfort, IN, USA. On July 2, 2026, I was wrongly charged $39.98 USD for a subscription that I have been trying to cancel. When I attempted to log in again to cancel the subscription, the Testora-iq website did not recognize my email address, so I was unable to access my account, cancel the subscription, or manage any settings. I do not have an order number, customer number, or invoice because I cannot access my account at all. I request the immediate cancellation of my Testora-iq subscription, the complete deletion of my account and all related data, and a full refund of the $39.98 USD that was charged on July 2, 2026. I also ask to be assured that no further charges will be made to my payment method.