I am writing regarding two unexpected debits from a service called Testora that appeared on my Mastercard. On March 27 I was charged 6.93 USD and on April 4 I was charged 39.98 USD. I did not intend to purchase anything from this service. I remember seeing a Testora test, but as soon as I realized there was a payment involved, I closed it and did not confirm or authorize any payment or subscription. Despite this, these amounts were still debited from my card. The transactions appear as “restoration-iq-app” on my statement, and I have not received any confirmation emails or invoices. When I tried to contact the support email I found, my message bounced back, and I could not reach anyone. There is no clear way to access any account settings or subscription management on their website, so I am unable to cancel or review whatever may have been created in my name. I request a full refund of both transactions (6.93 USD and 39.98 USD), the immediate cancellation of any subscription or service linked to my Mastercard through Testora or “restoration-iq-app,” and the permanent blocking of any future charges from this service to my card. I am based in Australia and expect this situation to be investigated and resolved as quickly as possible.
I am writing regarding two unexpected debits from an application or service called “Testora” that appeared on my Mastercard while I was in Canada. On March 12, I was charged 9.67 USD, and on March 19, I was charged 54.88 USD. I did not intend to purchase anything from this service. I remember seeing...
Today an amount of 33 dollars was wrongly charged to my Mastercard debit card for a Testora subscription. I did not approve or do not accept this payment and I consider this transaction to be incorrect. After noticing the charge, I contacted Testora customer service, but I have not received any resp...
Through a company called Mytestora, I approved a one-time transaction for a test, expecting to pay only about $6. However, multiple charges were made to my card without my knowledge or consent in different amounts. On March 15, I saw two separate charges of $3 each on my card with the description “...
I recently discovered a debit on my bank account from Testora IQ in the amount of 287,94 MAD dated 25/03/2026, corresponding to an IQ test and/or subscription that I have never used and for which I have never knowingly subscribed. I never consumed any service, I never received any IQ test result, an...
I have a subscription with Testora that I am unable to cancel, and I also cannot access my account. When I try to log in using my details, the system says there is no account linked to my information. Despite this, Testora continues to deduct money from my credit card every month. Since March, an am...
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