On 09/05/2025 at 18:00, we intended to purchase a vehicle from Tesla Turkey when the sales were scheduled to go live. But is such a sales process even acceptable? At first, the American website opens. Since dealers had cleared out all the stock in the previous sale, we rushed to place a purchase order. $250 was withdrawn from our account, but it turned out that the sale was actually for the U.S. How can you accept a deposit from Turkey for a U.S.-based sale? You are Tesla—at the very least, you should provide a clear warning. It should have been stated that you must be in the U.S. to complete the transaction, or that additional customs fees would apply when importing the vehicle into Turkey. I want my money refunded. From now on, I won’t buy a Tesla—I’ll go with Togg instead. This is an unacceptable way to do business. They said they can’t process a refund. Fine, I’m not canceling the order either. Let it stay as it is.
Hi everyone, I was trying to purchase a Tesla through the Tesla Turkey website, but the page kept giving me errors, so I refreshed it multiple times. During that process, the browser redirected me to the U.S. Tesla site, likely due to autofill settings and browser behavior. Without realizing, I acci...
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
On February 27, 2024, at 3:35 PM, I received a call from Tesla informing me that my order date was approaching and I could no longer postpone it. I explained to the Tesla representative that I couldn’t proceed with the purchase until I sold my current car. I asked if my ₺10,000 deposit would be refu...
On February 10, 2025, at 16:39, I placed a pre-order for a Tesla Model Y (Order number RN123780180) through your website by paying ₺50,000 with my Halkbank credit card. I made this order under the impression that delivery would take 2 to 3 months. However, my order was approved the next day, and I w...
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
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