Tesla Model Y Delivery Delayed Without Any Customer Update

I placed an order for a Tesla Standard Range Model Y for delivery to Konya on July 21. At the time of the order, I was told that the vehicle would be delivered within the first two weeks of September. However, even though the second week of September has now passed, I have received no information whatsoever about the delivery. No one has called me, and I have not received any explanation by email.

When I call Tesla’s headquarters, it is nearly impossible to reach a customer service representative. Even when I call during business hours, the system sometimes says that the office is closed, while most of the time I am directed to an automated response. After following the prompts, I am told that “a customer service representative will contact you,” but I only receive an extremely brief call lasting about one second that immediately disconnects, leaving me no opportunity to answer. When I call back, the same cycle repeats, and I am unable to reach anyone.

I am requesting clear information about the status of the vehicle that was supposed to be delivered in September, including an explanation if the delivery has been delayed and a clear roadmap for the next steps. Most importantly, I want a specific delivery date for my vehicle and transparent communication throughout the delivery process.