I’m writing to warn potential Tesla buyers about my experience. It all started with a test drive, followed by constant calls every two days asking if I planned to buy the car. I appreciated the attention and decided to proceed, even paying the deposit on 02/08/2024. At that point, I was told delivery would be in September-October. That’s when the problems began. Tesla only communicates through email, and the process moves incredibly slowly – slower than slow. I emailed them two days ago with a few questions, asking for a callback, and I’ve still received no response.
Despite paying, I can't even get a simple answer about when my car will arrive. After finally finding a contact number and explaining my frustration, the representative told me the issue wasn’t Tesla’s fault but mine – that I just needed to wait. No one listens or cares. I regret this purchase and wish I hadn’t paid the deposit. Tesla has major communication issues, and I feel obligated to warn other consumers about the frustrating experience. Tesla is a regretful choice!
On February 27, 2024, at 3:35 PM, I received a call from Tesla informing me that my order date was approaching and I could no longer postpone it. I explained to the Tesla representative that I couldn’t proceed with the purchase until I sold my current car. I asked if my ₺10,000 deposit would be refu...
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
I ordered a Tesla Model Y (order number RN122807583) on October 5 and was promised delivery within November. After making full payment, I was repeatedly contacted by customer representatives confirming this timeframe. However, the delivery has now been delayed to December 26. The lack of customer s...
In November, I placed a pre-order for a Tesla vehicle with the intention of registering it under my company in 2024 to benefit from tax advantages. On December 23, I was informed that the vehicle couldn’t be delivered in time and would instead arrive in the first week of February. To make up for the...
Tesla gave me the worst customer experience I’ve ever had—and kept my ₺50,000 for absolutely nothing. On Sunday, January 5th, I visited the Tesla Experience Center in Ümraniye for a test drive. I was excited and paid a ₺50,000 deposit to reserve a car. But the problems started immediately. Despite r...
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