I placed an order on February 23 through Temu—my first purchase on the site. I accidentally ordered the same items multiple times, so I canceled the duplicates immediately. Despite doing everything correctly on my end, as of April 25, I still haven’t received my refund.
I’ve contacted support several times, but all they do is repeat the same scripted replies. There’s no real resolution or accountability. It feels like I’m being strung along with excuses rather than being offered a proper solution. On top of that, the items that were shipped were of extremely poor quality, which only adds to my frustration.
Temu, I’m asking for my refund to be issued immediately and for someone to take ownership of this case. You can’t keep ignoring customers and delaying rightful returns. This has gone on far too long, and it’s completely unacceptable. I won’t be shopping with Temu again unless this issue is resolved now.
I made a purchase from Temu on May 22 and returned it immediately—on the same day. Yet as of today, I still haven’t received my refund. I’ve waited patiently, thinking the delay might be normal, but this has gone far beyond acceptable. When I contacted my bank, they told me the issue wasn’t on thei...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
On February 11, I placed an order on Temu, but the wrong items were delivered to me. I returned the incorrect products on March 3, 2025, expecting a refund of ₺801.70. Now it’s been well over a month, and I still haven’t received my money back. What’s even more frustrating is that Temu caused this ...
I placed an order on Temu on March 8, but immediately canceled it within minutes because the estimated delivery time was far too long. Despite canceling right away, I’ve been waiting over a month for my refund and there’s still no resolution in sight. Every time I contact customer support, they eit...
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