I placed an order on Temu on January 11, 2025, and returned it immediately. The refund status shows as completed, but the money has still not reached my bank account. Despite contacting both Temu and my bank every single day, I have gotten nowhere. Each side keeps pushing the responsibility onto the other, leaving me stuck without my refund. This is extremely frustrating! If Temu claims to have issued the refund, where is my money? Customers should not have to chase after their own refunds for weeks. Temu needs to fix this issue and ensure refunds are processed correctly and on time. I demand my refund immediately—stop making customers wait!
On February 13, 2025, I placed an order on Temu and canceled it just two minutes later. Temu claims that they have processed my refund, but after multiple conversations with my bank, I was informed that no refund has been received and there is no pending transaction. I have checked my account multi...
I placed an order on Temu on March 26, 2025, and canceled it within minutes of placing it. Despite this, as of May 3, I still haven’t received my refund. I’ve been going back and forth between Temu and my bank for days, trying to resolve the issue. Temu claims the refund has been issued, while my b...
On January 17, 2025, I made two separate purchases from Temu. I immediately returned one of them, and Temu sent a message stating that my refund would be processed within 10 business days. Today is February 17, and I still haven’t received my refund. My order status even states that the money shoul...
On February 8, I made a purchase on Temu but immediately requested a refund. They assured me that the refund had been processed and that my bank would complete the transaction between February 19-20. However, it’s now March 5, and I still haven’t received my money. Every time I contact Temu custome...
I canceled my order with Temu on October 22, and was assured that my refund would be processed promptly. However, I have yet to see the money returned to my account. After contacting my bank, I confirmed that there are no pending refunds on their end, meaning the delay is entirely on Temu’s side. Ho...
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