I frequently order from Temu, but my recent experience has been a disaster. I purchased multiple sets: 6-piece, 4-piece, and another 4-piece set for my daughter. However, only one item from each order was delivered. I’ve been trying to return the items and provided photos as proof, but Temu refuses to process my refund. This lack of accountability and support is unacceptable. Where are the responsible representatives to address this issue? It’s frustrating to deal with such poor service. My order number is PO-203-20025433482793886. I expect an immediate resolution and my refund. Temu, please handle this properly—it’s unfair to your customers!
I purchased a total of two products from Temu. Each product cost ₺809, and with the installment payment, I paid a total of ₺1,618. However, when my package was delivered, only one product was sent to me—the other was missing from the package. I submitted all the evidence to Temu, including my tracki...
I placed an order on February 23 through Temu—my first purchase on the site. I accidentally ordered the same items multiple times, so I canceled the duplicates immediately. Despite doing everything correctly on my end, as of April 25, I still haven’t received my refund. I’ve contacted support sever...
I placed an order on Temu, but later decided to cancel it. Despite canceling, the only option they provided was a refund—no other choices were offered. Now, they are asking for payment for a canceled order! I’ve reached out multiple times, but all I get are the same automated responses, and nothing ...
Nearly two months ago, I placed an order on Temu and canceled it just a few minutes later. According to their policies, I expected a rapid refund, but my money still hasn’t been returned. I waited patiently, thinking that maybe it was taking a long time because of processing, but this delay doesn't ...
A week ago, I placed an order on Temu for a children’s dress to be delivered to my address in Van (Order No: PO-203-18475355968633143). When I received the package, I noticed that the dress was defective. I immediately contacted Temu customer service several times, and they assured me that a refund ...
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