I ordered an item from Temu based on the positive reviews I read. However, when it didn’t work out, I returned it promptly. The item cost me 1600₺, but the refund I received was only 1400₺.
What’s more frustrating is that other customers mentioned receiving refunds that were higher than what they paid, yet I was shortchanged. I’m not asking for extra; I simply want the full amount I paid to be refunded. With inflation and the value of the lira decreasing every second, this loss feels even more significant.
I urge Temu to process my remaining refund immediately and ensure fairness for all customers. Please resolve this issue promptly.
I made a purchase on Temu but canceled it within two minutes. My ₺1682 refund never reached my account, even though I canceled almost immediately. Additionally, I have been waiting for a ₺335 refund since February 10, and that still hasn’t been processed either. This delay is completely unacceptabl...
I placed an order worth ₺1739 on Temu about four months ago, but I canceled it the very same day. Despite the immediate cancellation, I still haven’t received my refund. This ongoing delay is completely unacceptable, and I’m extremely frustrated. I’ve contacted Temu customer service multiple times,...
On March 16, I placed an order for 4 items on Temu. However, I immediately changed my mind and requested a return the same day. I waited patiently for 15 days, hoping the refund would be processed. During that time, I contacted Temu customer service multiple times. They claimed the refund was alread...
I canceled my order with Temu immediately after placing it on December 13. On December 14, I was informed that a refund of ₺1,479.48 had been issued, but I have yet to receive the refund. When I contacted Ziraat Bank's customer service, they confirmed that no refund has been processed to my account....
I placed an order on Temu on April 16 and canceled it almost immediately. Despite the quick cancellation, the refund has still not reached my bank account. Temu claims they’ve already processed the refund and even sent me a receipt showing it was supposedly sent to my bank. But when I contacted my b...
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